目前的社區團購處於一個野蠻生長的階段,平台用低價噱頭,KOL督促來誘導用戶產生消費,用戶與平台之間沒有任何的品牌忠誠度可言,用戶沒有明確的消費目標,促使他們下單的原因無非是占便宜.
隨著傳統電商流量越來越貴,供應鏈及物流成本居高不下,社區團購作為一種低門檻,輕模式的創業風口,開始受到資本的青睞。
社(she)區(qu)團(tuan)購(gou)是(shi)一(yi)種(zhong)以(yi)社(she)區(qu)為(wei)節(jie)點(dian),以(yi)團(tuan)長(chang)為(wei)核(he)心(xin),以(yi)社(she)群(qun)為(wei)載(zai)體(ti)的(de)線(xian)上(shang)團(tuan)購(gou)商(shang)業(ye)模(mo)式(shi)。團(tuan)長(chang)需(xu)要(yao)管(guan)理(li)運(yun)營(ying)好(hao)團(tuan)購(gou)社(she)群(qun),每(mei)天(tian)將(jiang)開(kai)團(tuan)的(de)信(xin)息(xi)發(fa)布(bu)吸(xi)引(yin)消(xiao)費(fei)者(zhe)購(gou)買(mai),然(ran)後(hou)由(you)平(ping)台(tai)統(tong)一(yi)配(pei)送(song)到(dao)小(xiao)區(qu),團(tuan)長(chang)在(zai)提(ti)貨(huo)點(dian)
dengdaijuminzitishangpinjike。congshichangchengxiaolaikan,shequtuangouzaishangbanchangqueshiwandefengshengshuiqi,dansuizhemataixiaoyingdexianxian,shequtuangoudebiduanzaixiabanchangbaoluwuyi。
表麵上看,社區團購有幾點優勢。
1. 拉新成本低。
基於社交電商的社群導購能夠極大的降低流量成本,團長發揮自己的KOL號召力引導消費者進行下單購買,達到小成本撬動大銷量的效果,無須增加額外的營銷成本。
2. 以銷定量去庫存。
社she群qun團tuan購gou與yu傳chuan統tong的de水shui果guo店dian不bu同tong,不bu需xu要yao提ti前qian進jin貨huo鋪pu貨huo,更geng不bu需xu要yao倉cang儲chu費fei用yong,因yin為wei采cai用yong預yu售shou製zhi,可ke以yi做zuo到dao以yi銷xiao量liang定ding采cai量liang,真zhen正zheng達da到dao去qu庫ku存cun甚shen至zhi是shi零ling庫ku存cun的de平ping衡heng狀zhuang態tai。
3. 統一配送,物流成本低。
社she區qu團tuan購gou采cai用yong集ji中zhong地di點dian,統tong一yi配pei送song的de物wu流liu模mo式shi,消xiao費fei者zhe可ke以yi隨sui時shi到dao小xiao區qu指zhi定ding地di點dian進jin行xing提ti貨huo,時shi間jian靈ling活huo,同tong時shi還hai可ke以yi提ti升sheng物wu流liu運yun輸shu效xiao率lv,節jie約yue物wu流liu成cheng本ben。
zhengshijiyuzhexieyoushi,daliangwanjiazaishequtuangouhuobaodeshangbanchangfengkuangyongru,errujindabufendechuangyezhedoulunweizhechangtuangoudazhandepaohui,youqishimeiyoucongshiguolingshouxingyedechunhulianwangchuangyezhe,wangxiangtongguogaoxuetou,wanliebiandexinqiwanfalailingshoushichangdegeju,zuihouwangwangshibeishichangwuqingderoulinjiaoyuyihou,huitoutuliandilichang。keguanlaishuo,shequtuangoushishequO2O模mo式shi的de全quan麵mian升sheng級ji,看kan似si低di投tou入ru低di門men檻kan的de商shang業ye運yun作zuo實shi際ji上shang燒shao錢qian程cheng度du並bing不bu比bi電dian商shang平ping台tai低di,發fa展zhan到dao後hou期qi會hui產chan生sheng相xiang當dang大da的de弊bi端duan,在zai越yue來lai越yue多duo的de新xin玩wan家jia入ru局ju社she區qu團tuan購gou後hou,這zhe種zhong弊bi端duan被bei
進一步放大,最主要表現有以下三點。
1. 供應鏈基礎薄弱,商品質量良莠不齊。
社區團購的商品大量集中在周轉快、goumaipinlvgaodeshengxianchanpinshang,zheleishangpindeziransunhaosuduyeshizuikuaide,yincigongyingliandezuoyongjiutixianchulaile,daduoshucongcongchenglideshequtuangoupingtaigongyinglianjichuboruo,weilekuaisuzhanlingshichangzhihaozaipifashichangcaigou,jiashangmeiyoucangchujilengliansheshi,tongchangshixiancaixianxiao,chanpinzhilianghennandedaobaozheng。zheyangzaochengdejieguoshichanpintongzhihuayanzhong,weiletishengxiaolianggedashequtuangoupingtaizhihaodajiagezhan,shengxianshichangpingjunmaolizai20gedianzuoyou,guangshituanchangfenrunhecuxiaohuodongdetuiguangfeiyongyijingcanshiledabufendemaoli,zaisuanshangyunyingrenlichengben,cangchusunhaojiwuliuchengbenjibenshangyeshichuyupeibenzhuanyaohedezhuangtai。
2. 流量過於集中在團長手中。
tanbaishuo,shequtuangoupingtaizuizhijiedejingzhengshuobailejiushituanchangdejingzheng,toubulingyunengliqiangdetuanchanggongxianleshequtuangoupingtaidabufendexiaoliang,ranertuanchangyupingtaizhijianbingmeiyoushencengcideliyibangdingguanxi,yemeiyouzhijiedeguyongguanxi,qibenzhihaishiweishangKOL的分銷模式。一方麵,流量過度集中在團長手中,平台無法沉澱客戶資源;另ling一yi方fang麵mian,團tuan長chang缺que乏fa約yue束shu忠zhong誠cheng度du不bu高gao。團tuan長chang作zuo為wei社she區qu團tuan購gou的de核he心xin競jing爭zheng力li資zi源yuan,大da平ping台tai挖wa角jiao情qing況kuang嚴yan重zhong,甚shen至zhi很hen多duo頭tou部bu社she群qun都dou患huan上shang了le團tuan長chang依yi賴lai症zheng,頻pin頻pin燒shao錢qian招zhao募mu大da流liu量liang經jing驗yan豐feng富fu的de團tuan長chang,而er沒mei有you精jing力li在zai產chan品pin供gong應ying鏈lian和he用yong戶hu服fu務wu上shang下xia功gong夫fu,一yi味wei地di跑pao馬ma圈quan地di,不bu斷duan開kai城cheng快kuai速su擴kuo張zhang,而er小xiao平ping台tai流liu失shi掉diao一yi個ge大da團tuan長chang,麵mian臨lin的de可ke能neng就jiu是shi銷xiao量liang的de斷duan崖ya式shi暴bao跌die。
3.用戶消費黏性低,流失率高。
目前的社區團購處於一個野蠻生長的階段,平台用低價噱頭,KOL督du促cu來lai誘you導dao用yong戶hu產chan生sheng消xiao費fei,用yong戶hu與yu平ping台tai之zhi間jian沒mei有you任ren何he的de品pin牌pai忠zhong誠cheng度du可ke言yan,用yong戶hu沒mei有you明ming確que的de消xiao費fei目mu標biao,促cu使shi他ta們men下xia單dan的de原yuan因yin無wu非fei是shi占zhan便bian宜yi,一yi旦dan有you性xing價jia比bi更geng高gao的de社she區qu團tuan購gou群qun出chu現xian,他ta們men會hui毫hao不bu猶you豫yu的de離li開kai。用yong戶hu的de消xiao費fei習xi慣guan不bu是shi一yi朝chao一yi夕xi形xing成cheng的de,尤you其qi是shi像xiang水shui果guo生sheng鮮xian這zhe種zhong家jia庭ting消xiao費fei的de非fei周zhou期qi性xing產chan品pin更geng不bu容rong易yi產chan生sheng消xiao費fei黏nian性xing,作zuo為wei團tuan購gou促cu銷xiao主zhu打da產chan品pin,生sheng鮮xian的de耗hao損sun度du,配pei送song成cheng本ben都dou比bi一yi般ban的de商shang品pin要yao高gao,而er常chang用yong生sheng活huo必bi需xu品pin毛mao利li較jiao低di,無wu法fa用yong高gao利li潤run來lai吸xi引yin團tuan長chang,所suo以yi社she區qu團tuan購gou平ping台tai並bing不bu怎zen麼me重zhong視shi。
其qi實shi,通tong過guo客ke觀guan分fen析xi社she區qu團tuan購gou模mo式shi的de利li弊bi,我wo們men可ke以yi發fa現xian傳chuan統tong商shang超chao和he連lian鎖suo超chao市shi是shi比bi較jiao適shi合he轉zhuan型xing社she區qu團tuan購gou的de,它ta們men有you供gong應ying鏈lian優you勢shi和he品pin牌pai沉chen澱dian,在zai團tuan長chang流liu量liang集ji中zhong的de問wen題ti上shang,超chao市shi完wan全quan可ke以yi以yi團tuan長chang專zhuan屬shu鏈lian接jie和he優you惠hui碼ma的de形xing式shi讓rang用yong戶hu自zi己ji下xia單dan,然ran後hou以yi會hui員yuan卡ka和he積ji分fen的de形xing式shi捆kun綁bang消xiao費fei者zhe,即ji便bian團tuan長chang流liu失shi客ke戶hu資zi源yuan還hai是shi牢lao牢lao掌zhang握wo在zai自zi己ji的de數shu據ju庫ku中zhong,而er且qie超chao市shi促cu銷xiao品pin類lei豐feng富fu,隻zhi要yao通tong過guo合he理li的de手shou段duan反fan複fu刺ci激ji消xiao費fei者zhe,讓rang消xiao費fei者zhe形xing成cheng購gou物wu黏nian性xing,他ta們men就jiu會hui逐zhu漸jian從cong早zao期qi占zhan便bian宜yi的de即ji時shi消xiao費fei行xing為wei變bian為wei家jia庭ting消xiao費fei計ji劃hua采cai購gou行xing為wei。
xiangfan,chunhulianwangjiyindechuangyegongsizuoshequtuangouqishishihennande,youqishitoubujijiaquanguoxingdeshequtuangoupingtai,meigechengshidejuminxiaofeixiguanbutong,wufazhenghexingchengtongyidepinpaixiaoying,erqizhonggongyinglianshizuidayingshang。weilezuochushuju,tamenxuyaokuaisukuozhangzhanlingshichang,xianranmeikuozhangyigechengshiduigongyinglianherongzinenglidoushiyigejudadekaoyan,eryunying,wuliu,fuwudengpeitaosheshigenbushangzaochengdehouguojiushixinchengyunyingdeshengmingzhouqihenduan。
而er紮zha根gen本ben地di市shi場chang穩wen打da穩wen打da的de小xiao社she區qu團tuan購gou平ping台tai反fan而er有you一yi定ding的de盈ying利li空kong間jian,因yin為wei他ta們men了le解jie當dang地di消xiao費fei者zhe的de習xi慣guan,即ji便bian供gong應ying鏈lian能neng力li是shi一yi個ge短duan板ban,但dan因yin為wei地di域yu社she區qu有you限xian,如ru果guo集ji中zhong火huo力li拿na下xia當dang地di主zhu要yao的de消xiao費fei社she區qu,深shen耕geng當dang地di資zi源yuan提ti高gao運yun營ying效xiao率lv,用yong戶hu的de消xiao費fei黏nian性xing得de到dao提ti升sheng,反fan而er比bi全quan國guo擴kuo張zhang的de大da平ping台tai更geng容rong易yi實shi現xian盈ying利li。
但由於小城市人口有限,本地化的社區團購平台成長天花板非常明顯,要做成集團性質的品牌連鎖還是有一定難度。
筆者認為,社區團購平台將會迎來大範圍的洗牌期,跑馬圈地的燒錢模式難以為繼,長尾梯隊掙紮求
生,頭部梯隊的日子也不好過,這場困獸之鬥還能持續多久,需要打一個大大的問號。
文 | 石吟@愛合夥
